Shipping policy

SHIPPING POLICY

OVERVIEW
At Oravellia, we are committed to delivering your order quickly and safely.

PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out immediately.

SHIPPING TIME (UNITED STATES)
Estimated delivery time: 10–15 business days

Please note that shipping times may vary depending on your location and external factors such as carrier delays, weather conditions, or high demand periods.

SHIPPING COSTS

Tracked & Insured Shipping: FREE

Shipping costs are calculated and displayed at checkout.

ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 days for tracking information to update.

DELAYS
While we strive to deliver your order on time, delays may occur due to factors beyond our control (such as customs or courier issues).
We appreciate your patience and understanding.

INCORRECT ADDRESS
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

LOST OR STOLEN PACKAGES
Oravellia is not responsible for lost or stolen packages confirmed to be delivered by the carrier.
If this occurs, please contact the shipping carrier directly.

CONTACT US
If you have any questions regarding your shipment, please contact us at:
Email: support@O ravellia.com